Professional Development
QCX Institute offer qualifications in multiple disciplines including project management courses, scrum master and agile training, business analysis courses, programme management courses, portfolio management courses and lean enterprise agility. Our accredited courses provide certification and development across globally recognised project management and delivery streams.
QCX Institute is a training institute focussed on the science of quality customer experience. For over 30 years, it has provided development opportunities to the most innovative, customer-centric companies in the media, public sector, retailing, financial services, and technology industries.
QCX Institute is passionate about building capability and skills, we are much more than just a talent and recruitment organisation. The team have a driving desire to build industry capability that creates more value for clients.
QCX Institute offers training and qualifications in multiple disciplines including project management courses, scrum master and agile training, business analysis courses, programme management courses, portfolio management courses and lean enterprise agility.
Our accredited courses provide certification and development across globally recognised project management and delivery streams.
Build Your Future in CX Expertise & Best Practice
Customer program success is most dependent on qualified, confident, and competent personnel. Keeping the team across best practice methodologies and frameworks requires continual professional development and refreshed learning.
QCX Institute offers short courses, eLearning, webinars, and live seminars that educate and motivate program participants and users, to better collaborate – through common understanding and better understand program rationale.
QCX Institute course leaders, presenters, trainers and coaches are not academics but experienced, highly qualified practitioners with cross-functional experience. Their background allows them to share relevant case histories, Australian and international relevant real-life scenarios that adds context, valuable and practical lessons for participants.
TRAINING OPPORTUNITIES
QCX Institute offers specialised courses, training and learning on the science of customer collaboration, experience, and centricity. With over 5,000 past attendees, QCX Institute courses are inspiring and motivating, and delegates leave well-armed to tackle or improve your customer transformations.
KEYNOTE CONFERENCE & SPEAKING
Our subject matter experts provide engaging and inspirational keynote addresses and briefings that share best practice expertise backed by real-life case histories and well-researched material. Book a conference call to discuss how we can add stimulating content to your next corporate event.
