Change Management Expertise for your Digital Transformation 

Trusted specialists to enable and support the customer, citizen, user & employee experience 

CUE-X Projects is a new organisation launched on the back of being inside government, consulting and major Australian and Global organisations for more than 20 years. 

It brings the inside knowledge, relationships, trust and value into a capability offer that clients can embed in their organisations to drive tangible change in digital programs. From leading the change and working alongside technical teams, to partnering with change teams CUE-X Projects brings a measured (not fluffy), real (tangible) and workable (through years of knowing and doing) solution to making change happen. 

CUE-X Projects is the change team you need to get through the hard times you will experience in your digital projects. 

Common Mistakes in Digital Change 

One of the most common mistakes organisations experience is bringing in generalist to drive transformation. It is a specialist capability that requires experience, persistence, influence, innovation. 

CUE-X Projects know how to deliver change.

Some of the most common issues that we work with clients to solve: 

Re-aligning the technical outcomes to the customer/employee / user outcomes. These can often depart creating low buy-in and commitment for the change; 

  • Reigniting confidence back into leadership teams and stakeholders that the pain of change is worth it and keeping the momentum; 

  • Creating confidence that there is a clear journey for change with structure, plans, products and measures that show change is working; 

  • Turning around the momentum of significant investments they have made in ICT with underwhelming impact and effect; 

  • Reducing the frustration and disappointment Executives have in digital transformations that are yielding limited gains; and 

  • Increasing the pace and return on investment in digital transformations that are stalled and unable to sustain and scale the benefits. 

Cue-X Projects specialise in digital transformations with a team of experienced leaders that have led digital transformations for more than 20+ years.  

Change Capability Uplift and Partnering  

Working with your ICT and change teams to help uplift their change capability. This can include working side-by-side with the team and guiding the change management process. It can also include providing the tools, templates, process, methods and coaching teams to effectively implement it. This provides an ongoing capability uplift and development for the organisation that can be reused for future digital transformations. 

Change Quality Support and Assurance  

Evaluating the change management approach and delivery outcomes, measuring the change effect, providing insights, advice and strategies to drive the change. Providing a baselining of change maturity, capability and effect that can be measured and remeasured overtime to continue to assess the quality of change delivery, identify opportunities to improve. 

Change Delivery and Execution 

Leading or working along-side digital and change teams to deliver the change. This can include end-to-end change delivery, or specific change capability gaps that the team can implement. The range of change management covers strategy and planning, change coalitions and networks, benefits management, business adoption, business readiness, stakeholder engagement and management, sponsorship, learning and training, measures and change analysis.  

Changing the ICT and Cyber Culture in Organisations

Working for global Defence organisations for more than 10 years, we have a strong understanding of the culture, ways of working and process required to keep your organisation safe and secure. Some of the biggest vulnerabilities in organisations are the people that work in them. Creating a step change in cyber culture within an organisation is central to protecting customers, investors and the employees who work in their organisations. CUE-X Projects has the understanding, knowledge and experience in cyber security and ICT security that can help shape a step change in the cyber safety and security of the people who work in their organisation.  

Change in Reshaping workforces and how they use technology 

From transitioning to the cloud, flexible working and how technology enables this, our team have the experience and knowledge to successfully manage the change. Our change team have partnered with technology and ICT organisations to implement future workforce initiatives across technologies, facilities, ways of working, culture and more and how technology helps shapes this. 

Change in Customer Relationship Management and Data Transformation  

From customer and data organisational transformations CUE-X has led the change for these programs of work understanding the technical complexities and major shifts in culture required to transform. From leading the change to working with internal teams and external partners, CUE-X has the capability and team to bring the technical expertise and change management capability together to execute customer and data transformations.  

Change Management in Portfolio, Program and Project Management and Delivery 

Cue-X Projects has a team of Change and Program specialist who have worked in major delivery and transformation programs managing all areas of program management from Executive and stakeholder engagement, scheduling, portfolio management, risks & issues, dependencies, resource management, capacity management and much more. Cue-X Projects has a host of implementation partners that help support and implement program management tools. 

Cue-X Project Products

To diagnose the needs of your organisation and help you achieve measured results, start assessing your capabilities, identify opportunities and put in place plans to grow your business with our executive in-house briefing session.