Change Capability Uplift

Feedback across organisations commonly highlights the management of change is a key pain point. Organisations, projects and leaders often find it difficult to develop tangible plans to address how they manage change more effectively for team members, customers and industry partners.

CUE-X offers a tool that assesses change capability, baselined against leading organisations and industry measures that provides a clear and balanced data driven assessment of change across the organisation.

This allows organisations to benchmark the way they manage change and develop tangible actions to drive improvements.

The change capability assessment includes three key processes that can be selected individually or as a bundle to support change effectiveness.

1. Assess your organisations change capability and understand what you need to do to improve the way you manage change. This pulse includes quantitative and qualitative feedback benchmarked against government and private organisations across Australia.

2. The collaborative development of a change roadmap that identifies strategies to improve the change management criteria highlighted in the assessment. This roadmap activity works with the organisation to understand the activities they need to do to improve change capability. It maps the activities over a timeline that provides a roadmap of all the key activities, duration, owners and more.

3. Working side by side with your organisation, CUE-X can provide an end to end assessment, roadmap and delivery of the actions to uplift change capability across your team. From change teams, project teams, Branches, Divisions, Groups and organisations, CUE-X has a proven approach to transform change capability working side by side with teams to uplift their capability and be able to continue to build change capability after CUE-X transitions out of the organisation. This approach allows for the fastest pathway to success and helps uplift teams skills and capability along the way.

4. Ongoing assessments are required to track progress, pain-points and the activities of work to understand their effect and impact on the organisation and re-adjust the priorities and the roadmap based on the feedback.
The change capability uplift approach transforms an organisations skill and capacity to deliver change at scale, increase engagement, performance and culture. It provides a clear pathway that is repeatable, measurable and sustainable for the organisation to build on and own themselves as capability and skills build.

This approach has been applied in a major Federal Government Department in their ICT Group which showed significant uplift in skills and capability during the program. Elements of it have also been used across private and listed organisations throughout Australia with significant success.

Organisations can expect to achieve clear outcomes from the change capability uplift program including:

1. A data-driven approach to change that is benchmarked and regularly assessed;
2. A roadmap of improvement activities linked to change gaps and opportunities to improve capability across the organisation;
3. Increased capability in leadership and teams managing change;
4. Increased collaboration and team work;
5. Improved engagement specifically around change management;
6. Increased levels of engagement with leadership and managers;
7. A long-term plan for increasing change capability in the organisation;
8. A sustained approach to running, owning and operating change capability across an organisation that does not rely on consultants and external agencies;
9. Increased capacity and planning for teams responsible for managing and developing communication;
10. A clear pathway that measures change effectiveness and provides real-time feedback on how to improve.